How Does Gojek Indonesia Implement Zero-Waste to Landfill (ZWTL) in Their Office?

Since 2017, Gojek Indonesia Head Office has officially implemented the Zero-Waste to Landfill (ZWTL) waste management system.

Gojek Indonesia’s Head Office, located on the 6th floor of Pasaraya Blok M Building, South Jakarta, has been adjusted to support the reduction of garbage that has accumulated in the landfill. Not only through the placement of segregated waste bins in strategic points of its office and waste management education for employees and cleaning operators, but also the reduction of disposable plastic products in their office cafeteria for Gojek Indonesia Head Office employees since March 2020.

Gojek Indonesia’s Headquarter Office at South Jakarta, Indonesia

Waste Segregation From the Source

Segregated waste bins at the Gojek Indonesia Jakarta Headquarters Office categorized waste into 3 types: organic, inorganic paper, and inorganic non-paper.

The provision of segregated waste bins with 3 types of waste is part of the Zero-Waste to Landfill (ZWTL) Waste4Change waste management standard that aims to maintain the quality of waste so that it can be recycled optimally later.

Organic waste transported from the Indonesian Gojek Headquarters will later be processed into compost at the Waste4Change’s Material Recovery Facility (MRF). The collected inorganic waste will later be sorted and emptied again by the waste sorting operator in the Waste4Change’s MRF, but paper waste is deliberately recommended to be separated from the beginning, especially from organic waste and from other types of inorganic waste because of its perishability if it is contaminated with organic materials such as water or food/beverage waste.

At Gojek Indonesia’s Headquarter Office, Waste is categorized into 3 types

Waste sorting system from the source (client or customer) is one of the Waste4Change methods to initiate changes in behavior and mindset towards waste, namely:

  • Not all of our used materials are residual waste (waste that is difficult to recycle) that must be processed with special technology so that it does not accumulate in the environment.
  • There is a valuable material that can still be used and reprocessed by the recycling process, but if it is contaminated with organic material and is not sorted properly it will decrease in value.

Efforts to change this mindset are also supported by Waste4Change by educating employees and cleaning operators of the Gojek Indonesia Central Office.

Implementation of Reduce-Reuse-Recycle (3R) by Gojek Indonesia

Waste4Change supports Gojek Indonesia’s efforts to manage the waste generated by their Jakarta Head Office to ensure that their waste does not end up in the landfill.

Waste4Change also provides a waste management system that supports the principle of a circular economy which aims to provide a long lifetime for used materials so that they can be useful again by being recycled or reused.

Of course, Gojek Indonesia also cares about reducing waste from the source (reduce) in their office. In addition to the reduction of paper waste in daily activities as well as the imposition of restrictions on disposable plastic waste in March 2020, Gojek Indonesia also receives monthly waste generation reports from Waste4Change which can be used as material for analysis and decision-making to improve their waste management in a sustainable manner.

“We (Gojek Indonesia) have seen firsthand how you (Waste4Change) manage waste and we are very interested. This is one service that is still scarce in Indonesia, and we see Waste4Change as a company that is serious about what they do, that’s why we also want to participate to become a Go-Green company that preserves the environment. “

Sam Diah, VP Dynamic Culture Gojek Indonesia
Sam Diah, VP Dynamic Culture of Gojek Indonesia

Gojek Indonesia has also used the services of Waste4Change to manage unused/ wrecked jackets, helmets, and backpacks that are previously used by Gojek drivers so that the equipment will not be misused and do not end up in the landfill (read more about Extended Producer Responsibily)

Zero-Waste to Landfill Waste4Change: Reducing Waste That Ends at the Landfill


Landfills in Indonesia are on the verge of overcapacity and there is a lot of accumulation of waste that eventually releases into the ocean and pollutes the environment. In fact, Indonesia itself has been named as the second-largest marine debris contributor country after China according to the 2016’s Jenna Jambeck study.

If the landfill is full, is it enough for us to open new land for the next landfill? What about the environmental and health impacts caused by the accumulation of mixed waste?

As a reflection, currently, the Bantar Gebang Landfill holds an additional 7000-7500 tons of DKI Jakarta population every day. Bantar Gebang Landfill which has been managed by the DKI Jakarta Provincial Government has organic waste management facilities into compost, waste leachate water management to prevent soil pollution, and use a terracing system to keep mountains of residual waste from falling out. With an area of ​​11 hectares and a height of mountains of garbage reaching 30 meters, the Bantar Gebang Landfill is predicted to no longer be able to receive DKI Jakarta residents’ garbage in 2021.

That is just one example of the cases of many landfills in Indonesia that experience more pathetic conditions. Some of these include the Cipeucang Landfill landslide tragedy in South Tangerang which covered part of the Cisadane River on May 22, 2020, as well as the Leuwigajah landfill explosion in West Java on February 21st, 2005 which sparked the commemoration of the National Waste Care Day (Hari Peduli Sampah Nasional) on the same date each year.

There is a lot that needs to be addressed, but the steps we can take as individuals and companies are to reduce waste production, sort out waste at least organically and inorganically, then ensure that our waste is recycled as much as possible to reduce the garbage that has accumulated in the landfill.

Waste4Change works closely with RDF technology providers and trusted recycling partners to ensure that waste is managed optimally and residual waste (waste that can no longer be recycled) does not end up at the landfill.

We provide Zero-Waste to Landfill (w4c.id/ZWTL) waste management services for clients who want to ensure that their waste is managed responsibly so as to provide benefits and minimize impacts on the environment.

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